Privacy Policy

Privacy Policy: The EDCO Company Store

What information do we collect?

We collect information from you when you register on our site, place an order, respond to a survey or fill out a form.

When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address or phone number.

Google, as a third party vendor, uses cookies to serve ads on your site. Google’s use of the DART cookie enables it to serve ads to your users based on their visit to your sites and other sites on the Internet. Users may opt out of the use of the DART cookie by visiting the Google ad and content network privacy policy.

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:

  • To personalize your experience (your information helps us to better respond to your individual needs)
  • To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you)
  • To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs)
  • To administer a contest, promotion, survey or other site feature
  • To send periodic emails
  • The email address you provide may be used to send you information, respond to inquiries, and/or other requests or questions.

Do we use cookies?

Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information.

We use cookies to understand and save your preferences for future visits, keep track of advertisements and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.

We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Third Party Links

Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Children’s Online Privacy Protection Act Compliance

We are in compliance with the requirements of COPPA (Children’s Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.

Online Information

This online privacy policy applies only to information collected through our website and not to information collected offline.

Terms and Conditions

Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website at https://edcostore.com/ .

Your Consent

By using our site, you consent to our web site privacy policy.

Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page.

Contacting Us

If there are any questions regarding this privacy policy you may contact us using the information below.

The Edco Company Store

1-800-638-3326

info@edcostore.com

Shipping & Returns

FREE SHIPPING TERMS AND CONDITIONS

We are glad to provide free freight on our products to our customers. This is done with improved relationships with our vendors to provide you with better service. Please note that some deliveries may incur additional charges due to the types of shipping methods needed to deliver your product. We will always be happy to recommend other methods of delivery to avoid such additional charges. Please speak to your sales specialist with any questions you may have.

FREE SHIPPING TERRITORY: Free shipping applies in the United States within the 48 continental states. For customers located in Hawaii and Alaska, shipping would be free to the closest continental US border and the customer would be responsible for any additional shipping fees there after.

International customers also get free shipping to the closest US border. This also applies to any freight forwarder companies you might use within the United States. Any additional shipping fees and import duties or taxes would be the customers responsibility.
RESIDENTIAL DELIVERIES: Residential deliveries are deliveries that are made to NONCOMMERTIAL addresses regardless of the presence of a company name at that address. Only heavy weight deliveries (see below) are subject to these additional charges. To avoid these additional charges other options are available for delivery such as shipping them to the nearest truck terminal for pick in your area or by shipping it to an alternate address such as a work address. These charges are incurred due to the need for switching your order from a large truck to a smaller one for delivery to your home. Large trucks cannot drive onto residential streets. Please speak to your sales rep for further information and rate quotes.

LIFT GATE DELIVERIES: Lift gate trucks are specially designed trucks that have a lowering system on them to remove your product from a truck to the ground. This can be added at an additional charge if there is no way for you to remove such a large package yourself. Please speak to your sales rep for further information and rate quotes.

Remote Area Surcharge:
Within the contiguous United States, a few zip codes required additional services to facilitate the delivery.
If you are one of the few who happen to live on an island or a very unique area, we can still ship to you.
However, depending on your zip code, you may be charged a “Remote Area Surcharge” while checking out.
PARTS AND SUPPLIES: Free freight does not apply to supplies, parts, and accessories on orders under $350.00 (not including freight). Please ask your sales specialist for shipping quotes on these products to your location.

LIGHT WEIGHT EQUIPMENT: Light weight is a term that refers to items weighing less than 70 pounds (unless otherwise noted). These are standard items that can easily be shipped via UPS based upon their light weight or smaller package dimensions. These items can be shipped to any commercial or residential location quite easily via a common freight carrier.

HEAVY WEIGHT EQUIPMENT: Heavy weight is a term that applies to equipment weighing more that 70lbs (unless otherwise noted) or of which the package size exceeds maximum dimension shipping capacities. These items must normally be shipped via a freight carrier or other large trucking companies to your location. Residential charges may be incurred due to the need to switch your order from a larger truck (like an 18 wheeler) to a smaller one to be able to drive up residential streets.

Returns:

Damaged & Defective Items:We apologize for the inconvenience if your order arrives with damaged or defective items. We will find a replacement or issue a refund for the product and shipping charges. Please contact a customer service representative immediately at 1-800-638-3326.

Please Note: Our 30 day return policy still applies to damaged or defective items. Be sure to check your order as soon as it arrives for damage or defects!

Refunds: We can issue refunds on products that receive a Return Merchandise Authorization (RMA) within 30 days of delivery unless otherwise noted at the time purchase. If you receive an RMA, you are responsible for the return shipping fees.

If your purchase is defective or an incorrect order fulfillment, it is exempt from any restocking fees and will be replaced or repaired in accordance with warranty and service level terms. All returns are subject to a 25% restocking fee. Orders shipped to an address outside the United States may not be returned.

All components must be returned in new condition and in their original packaging. Partial, damaged, or incomplete returns will not be refunded.

We reserve the right to refuse refunds at our discretion.

Please call 1-800-638-3326 if you have a question about a refund.

When to Expect Your Refund: Please allow two billing cycles, or 21 business days, for us to receive your return and process a refund. Note that, unless otherwise stated, your refund:

Will be in the same form as your payment for the order, and will be equal to the price of your order, minus shipping and handling, and any indicated restocking fees.

Financing by Paramount Financial

Finance your equipment with Paramount Financial

Easy as 1-2-3

Simple Online Application

Apply online with minimal documentation needed for full approval.

You Sign,
We Ship

Once approved, simply sign the necessary documents and your equipment ships.

Customer Service Guarantee

A dedicated funding agent for streamlined communication.

Minimum order of $5,000 to qualify.

Financing For Growth

Same Day Approval

We operate at the speed of your business with a simple, lightning fast online application process to get you approved today.

Fully Funded.  100% Control

Paramount can fund up to 100% of your told need, which may include soft cost such as shipping, installation or training.  Section 179 of the IRS Tax Code may allow your business to deduct the full purchase price for the equipment you finance.  Consult with your tax professional.

No Strings Funding

Banks require liens on your personal account balances, and require mid-term re-qualification.  With Paramount, simply qualify once and get back to running your business.

Preserve Existing Credit

Fixed term lease agreements, from Paramount, allow you to keep existing credit lines open for business needs.  Leases can improve business stability with competitive fixed payments and greater tax write-offs than traditional bank loans.

Minimum order of $5,000 to qualify.

Contact Us

Contact Us

Call or submit our online form to request an estimate or for general questions about U.S. Certified Contractors and our services. We look forward to serving you!

    Interested in *

    CONTACT US

    +1 (800) 638-3326
    info@edcostore.com

    CONNECT WITH US

    Magna-Trap® Single Dyma-Dots (3 Pack)

    Magna-Trap® SINGLE Dyma-Dots Pack of 3

    Ideal for:
    • Aggressively grinding concrete.
    • Removes epoxies, and other hard coatings.
    • Leaves a clean surface with medium amount of scratches and no gouging.
    • General Purpose commonly used for removing coatings.
    • Concrete Surface Profile (CSP) Rating: 2
    • Tooling Classification: Omni-Directional

    *Note: Choose appropriate tooling
    Hard Concrete (Red) = Softest bond. For use on concrete that contains low amounts of abrasive aggregate.
    Medium Concrete (Grey) = Medium bond. General purpose concrete.
    Soft Concrete (Yellow) = Hardest bond. For use on Abrasive Concrete (recommended bond for Coastal Areas/Green Concrete).

    For more information regarding Magna-Trap Tooling please visit edcoinc.com

    For use on:
    • Magna-Trap® Floor Grinders,  Single or Dual-Disc Models
    • Magna-Trap® Turbo Grinders, 7”, 9”, 10” Models
    • Classic-Style Grinders retrofitted with Magna-Trap® Multi-Tooling Disc